Guardian vs Symplicity Advocate Comparison Guide for Higher Education
Guardian gives colleges and universities the confidence to respond to every case with confidence, consistency, and care.
| | Guardian | Symplicity Advocate |
|---|---|---|
| Use cases | Title IX BIT/CARE Student conduct Academic integrity Incident reporting Student services (ADA/504) | Student conduct Academic integrity BIT/CARE Title IX |
| Ease of use | A modern, intuitive case management tool that is user-friendly and built for education. It is also mobile-responsive so students can easily submit forms from any device and admins can review them. It does not require extensive training to use the product, and team members can be confident that their workflows are legally compliant and efficient. | Dense, outdated user interface with a corporate feel that does not work intuitively for education. It’s not easy for users to find what they need and requires a high number of clicks before finding the intended section. There is a steep learning curve for staff to feel confident using the platform. The mobile version is compressed and removes key features. |
| Flexibility | Guardian is a highly flexible platform, designed to be configurable by the user; no support ticket is required. Users can build custom forms for anything and adjust workflows to meet the needs of their institutions. Its Workflow Wizard allows users to configure by simply dragging and dropping. | Users can build custom intake forms, create specific picklists, adjust investigation workflow stages, and color-brand dashboards without any coding. |
| Privacy | Guardian uses a multi-layer access model that ensures role-based access is secure and accurate, reducing the risk of accidental crossover. Access can be assigned to protect privacy, and the user can do so without a call to support. Smart routing sends reports directly to the appropriate staff member, protecting privacy and making processes more efficient. | Forms and reports are automatically routed to the appropriate staff member. |
| Integrations/data syncing | Guardian integrates with your ERP and Student Information System. Single Sign On (SSO) integration with all major SSO technologies is also supported. | Integrates with your ERP and Student Information System. Single Sign On (SSO) integration with all major SSO technologies is also supported. For universities trying to build a perfectly connected campus ecosystem, Advocate's data syncing boundaries can cause bottlenecks. The platform imposes hard caps on API data requests (typically limited to 10,000 calls per 24 hours). |

